frequently asked questions
what is your return/exchange policy?
you can find all information regarding returns and exchanges here.
does laced with romance buy from the public?
we buy from the public, by appointment only. if you have vintage that might interest us, you can set up an appointment here!
i saw an item on the laced with romance instagram, but can’t find it on the website. can I still purchase it?
our brick & mortar location is stocked full of vintage and new merchandise that may not have made it to the website just yet- however that doesn’t mean that it is unavailable to you! Send us a direct message on instagram with the product(s) information, as well as your email address and shipping zip code (if you are not able to pick-up in-store) so we can send you an invoice for the item(s).
When can I expect my purchases to be shipped?
For regular, ready-to-wear purchases, you can expect shipment in 1-3 business days. for made-to-order and custom pieces, you can expect shipment up to 2 business weeks to allow for production.